In many way video shops are very similar to standard site visits. Video shops are done on site at your location with an evaluator acting as a normal client except the evaluator is wearing a hidden camera.
Video shops are extremely effective in:
- Staff training
- Problem Resolution
- Employee Reviews
- Competitive Intelligence
Video shops are color video and audio to record all aspects of the employee interaction.
For an example, please watch this short sample video shot with a hidden button camera.
To see how video shops could benefit your business, please contact Core Research today!